At dollar138, your privacy is not merely a legal obligation — it is a moral responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
Dollar138 ("we", "our platform") takes user privacy very seriously. As an online entertainment platform operating for Malaysian users, we are subject to Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
This Privacy Policy details: what personal data we collect from you, why we need it, how we use it, who we may share it with, and how you can control your own information.
We believe transparency is the foundation of trust. That's why this document is written in plain language — not filled with confusing legal jargon — so you truly understand what happens to your data when you use Dollar138.
Dollar138 collects personal data in several ways depending on how you interact with our platform. The following are the categories of information we collect:
A. Information You Provide Directly
B. Automatically Collected Information
| Data Categories | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC verification & fraud prevention |
| Relationship | Email, phone number | Communication & customer support |
| Financial | Bank account, eWallet | Deposit & withdrawal processing |
| Technical | IP address, device | Security & unauthorized access prevention |
| Usage | Gaming history, transactions | Service improvement & compliance |
Dollar138 uses collected data for lawful and specific purposes only. We do not use your data excessively or for purposes unrelated to platform operations.
Dollar138 only processes your personal data when there is a valid legal basis to do so under Malaysia's PDPA and applicable international standards.
Dollar138 does not sell your personal data to any third party for marketing purposes. However, we may share your data with certain parties under limited and controlled circumstances:
All third parties we work with are required to comply with data protection standards equivalent to our own policy and are prohibited from using your data for any purpose other than what has been agreed.
Dollar138 continuously invests in robust data security infrastructure to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
Retention Period: dollar138 retains your personal data for as long as your account remains active. Following account closure, certain data may be retained for up to 7 years for legal compliance and audit purposes before being securely deleted.
Dollar138 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the dollar138 platform.
Under Malaysia's PDPA and applicable data protection standards, you have the following rights regarding your personal data held by dollar138:
To exercise any of the above rights, contact the dollar138 support team via live chat. Requests will be processed within 30 business days.
Dollar138 is a platform strictly for users aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
The dollar138 registration process requires age verification. If we find that an account has been registered by someone under 18 years of age, the account will be closed immediately and all related data will be deleted in accordance with our security procedures.
If you believe that a minor has registered an account using your information, please contact the dollar138 support team immediately for corrective action.
Dollar138 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform updates.
When significant changes are made to this policy, we will notify you via in-platform notifications, registered email, or a prominent notice on our website at least 14 days before the changes take effect.
We encourage you to review this Privacy Policy page periodically. Continued use of the Dollar138 platform after any changes take effect will be considered acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding how dollar138 handles your personal data, please contact us through the following channels:
You also have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) if you believe dollar138 has not complied with the PDPA 2010, after raising the complaint with us and being unsatisfied with our response.
User Rights
Dollar138 respects and facilitates the exercise of your privacy rights. Below is a summary of the key rights you hold as a user of our platform.
Request a full copy of all personal data Dollar138 holds about you at any time.
Request correction of any inaccurate or incomplete data held in your Dollar138 records.
In certain circumstances, request dollar138 to delete your personal data from our systems.
Object to the use of your data for direct marketing or processing based on legitimate interests.
Request your data in a machine-readable format for transfer to another platform if needed.
Withdraw your consent for data processing at any time through your account settings.
Our Protections
Data protection is more than a written policy — we enforce it every day through real technology and concrete procedures.
All data transmitted between your device and dollar138's servers is encrypted using 256-bit SSL standards — the same technology used by the world's leading banks to protect online transactions.
An extra layer of security through two-factor authentication ensures only you can access your Dollar138 account — even if your password is compromised, your account stays protected.
Your personal and financial data is stored on encrypted servers with layered access controls. Only specifically authorised staff may access user data, and every access is recorded in an audit log.
Dollar138's security monitoring system operates around the clock to detect and respond to any cyber threats, hacking attempts, or suspicious activity before it can affect your data.
Dollar138 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Our policies and procedures are regularly reviewed by data protection legal experts to ensure ongoing compliance.
Dollar138 undergoes regular security penetration testing and data protection audits by independent third parties to identify and address any vulnerabilities before they can be exploited.
Your privacy and data security are our top priority at dollar138. Register your account today and enjoy a gaming experience that is safe, fair, and fully protected.